Branch Leader - Lansbrook

Truist Bank•Palm Harbor, FL

13d

About The Position

The Branch Leader manages all aspects of the assigned branch, driving branch performance through leadership, coaching, management, and business development. Small business expertise and development are critical to advancing Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, and risk management policies, and manages branch human capital, including hiring, performance reviews, disciplinary actions, and workforce scheduling. The Branch Leader may be cross-trained to assist with teller transactions as needed. The position promotes Truist’s Purpose, Mission, Values, and culture within the team and community. It develops branch business and revenue through small business and new-client strategies, client appointments, outbound calling, prospecting, community involvement, and partnerships across the organization. The Branch Leader leads, develops, coaches, and motivates teammates, and collaborates with Integrated Relationship Management and Operations partners to support client financial success, team empowerment, and compliance.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Four years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
Two years of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
Drive branch business development and individual and team performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnership.
Grow branch revenue through small business development and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead branch engagement routines and coach, motivate, and develop teammates to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required training.
Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships.
Make human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division