Branch Leader I, II or III - Mount Pleasant North

Truist • Mount Pleasant, SC

1d

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including branch performance, business development, compliance, risk management, and human capital management. The role drives performance by leading, coaching, and managing teammates and developing small-business expertise. The Branch Leader may be cross-trained to assist with teller transactions as needed.

The position promotes Truist’s Purpose, Mission, Values, and culture; builds the branch’s public image and community presence; and develops revenue through small-business and new-client strategies. The leader works with Integrated Relationship Management (IRM), Operations, and other business partners to execute branch routines, support client financial success, empower the team, and maintain operational and regulatory compliance.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of Internal Leadership Development Programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Grow branch revenue through small-business development and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates in executing branch engagement routines and supporting clients’ financial success and team empowerment.
• Partner with IRM and Operations partners, including the area operations officer, to ensure compliance with procedures, internal controls, risk-management policies, the Truist Code of Ethics, and required team training.
• Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
• Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• Assist with teller transactions as needed when cross-trained.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Manager