Teller Mount Pleasant Branch

Wells Fargo Bank•Mount Pleasant, SC

12h•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network at the Mount Pleasant branch. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completes transactions, and provides a welcoming and reliable experience. The Teller is a primary point of contact who represents the branch through attentive service, accuracy, and care. The role builds foundational banking skills by helping Tellers understand customer needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with a banker for detailed product conversations. They work closely with branch teammates to support smooth daily operations and consistent, high-quality customer service. Wells Fargo provides training, coaching, and a team-based culture, and describes the position as an entry point for potential long-term career growth and mobility. The position is at 507 Coleman Blvd, Mount Pleasant, SC 29464. The schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions such as deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening to understand everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.