Multi-Site Branch Director

Elara Caring•Indianapolis, IN

About The Position

The Branch Director - Hospice oversees hospice branch operations and develops a team of compassionate healthcare providers to support the delivery of high-quality care in patients’ homes. The role is responsible for financial performance, budgeting and accounting systems, staffing, regulatory compliance, utilization review, and service development across branches within the director’s provider number. The Branch Director also supports strategic development of key accounts, maintains the accuracy of public information, participates in scheduled on-call rotations, and reports to the Area Vice President. This position requires hospice experience and previous leadership or management experience in a home health or hospice environment. An unrestricted RN license and a bachelor’s degree in a related field are preferred. The role also requires proficiency with Microsoft Office and demonstrated ability to manage operations and financials in a matrixed environment.

Requirements

  • At least 5 years of hospice experience.
  • Previous leadership or management experience within a home health or hospice environment.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Demonstrated ability to manage operations and financials and work within a matrixed environment.

Nice To Haves

  • A current, unrestricted RN license in the state of operations is preferred.
  • Previous experience with Homecare HomeBase is preferred.
  • A bachelor’s degree in Healthcare Administration, Nursing, or a related field is preferred.

Responsibilities

  • Oversee the financial performance of branches within the Branch Director’s provider number.
  • Implement an effective budgeting and accounting system that promotes patient health and safety.
  • Ensure adequate staffing levels at branch locations to meet patient needs.
  • Ensure compliance with current Medicare, Medicaid, and third-party reimbursement regulations and changes; identify and report potential payment or coverage problems.
  • Supervise and coordinate utilization review activities.
  • Participate in strategic development of Key Accounts, including weekly, monthly, and quarterly review meetings as needed.
  • Ensure the accuracy of public information, materials, and activities.
  • Maintain availability by phone as directed by company policy or regulatory requirements.
  • Participate in on-call rotations as scheduled.
  • Identify needs for changes in programs and services and develop proposals for consideration by the Area Vice President or other supervisors.
  • Investigate complaints and problems, ensure resolution and correction of deficiencies, and report results to the Area Vice President.

Benefits

  • Work autonomy and flexible schedules
  • 1:1 patient care
  • Supportive and collaborative environment
  • Competitive compensation package
  • Tuition reimbursement for full-time staff
  • Continuing education opportunities for all employees
  • Medical, dental, and vision insurance plans
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Family and pet bereavement
  • Pet insurance
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