Branch & Business Development Manager

New Hampshire Mutual Bancorp • Concord, NH

9d • $63,000 - $80,000 • Onsite

About The Position

Are you a relationship-driven banking leader who enjoys coaching teams, growing customer relationships, and making a visible impact in the community? The Merrimack is seeking a Branch & Business Development Manager to lead our main branch in Concord, New Hampshire. This role is ideal for an experienced branch banking professional who thrives in a leadership role that blends team development, business development, customer service, lending support, operational oversight, and community engagement.

Requirements

• Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
• A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
• Strong commitment to relationship selling, quality service, and community banking
• Excellent communication, problem-solving, analytical, and negotiation skills
• Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
• Ability to manage multiple priorities, take initiative, and adapt in a changing environment
• Proficiency with desktop applications and general office equipment
• Ability to travel to other branches, departments, local businesses and business development meetings
• Ability to work Saturdays when scheduled

Responsibilities

• Lead branch performance, daily operations, customer experience, and growth initiatives
• Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
• Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
• Represent the bank in the community through business development, local involvement, and partnership-building
• Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
• Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
• Participate in branch sales, strategic planning, budgeting, and goal achievement
• Partner with HR on hiring, performance management, employee development, and related employment matters
• Open and close the branch on a rotating basis and support additional branch needs as requested

Benefits

• medical, dental, and vision coverage
• a 401(k) with company match
• paid time off
• paid parental leave
• tuition reimbursement
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed