Branch Banking Management Military Apprentice (SAFE) Inglewood CA

Wells Fargo•Los Angeles, CA

1d•$31 - $62•Onsite

About The Position

Wells Fargo is hiring a Branch Banking Management Military Apprentice for its National Branch Network within the Consumer Banking and Lending division. The position is part of a U.S. Department of Labor-accredited apprenticeship program that combines on-the-job training, coursework, and mentorship under a hiring manager, program manager, and mentor. The program is intended to develop the skills and experience needed for a post-apprenticeship Associate Branch Manager role. Apprentices are full-time employees and must enroll in the program. The role involves developing and leading a diverse team, building engagement and accountability for business outcomes, coaching customer engagement behaviors, and supporting customer experience and business growth. It also includes promoting operational excellence, following applicable policies and regulations, participating in audit and escalation procedures, and managing branch people and financial resources. Apprentices may assist customers with transactions as needed. This is a SAFE position involving customer contact and duties that may include offering or negotiating terms for, or taking an application for, a dwelling-secured transaction. SAFE registration is required at employment, with ongoing regulatory and Loan Originator qualification requirements. Current or previous military experience is required. The role is listed for Inglewood, California, with other possible branch locations in the Los Angeles area; availability may vary by location. The stated base pay range is $31.00–$62.00, and employees may also be eligible for incentives.

Requirements

At least 2 years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Current or previous military experience.
Enrollment in Wells Fargo’s Department of Labor Registered Apprentice Program.
Ability to meet SAFE registration requirements at the time of employment and applicable Loan Originator qualification and regulatory requirements.
Ability to comply with applicable financial responsibility, character, general financial fitness, and criminal background standards.

Nice To Haves

Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
At least 2 years of leadership experience.
Military experience in a customer-facing role.
Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
Leadership experience coaching, training, developing, and building a high-performing team.
Experience building and maintaining effective relationships with customers and internal partners.
Experience identifying complex financial needs through questions and recommending products and services.
Excellent verbal, written, and interpersonal communication skills.
Self-motivation, initiative, and accountability.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to interact with integrity and professionalism with customers and team members.
Ability to manage time and competing priorities, exercise independent judgment, and use critical-thinking skills.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Knowledge and understanding of compliance controls, risk management, and loss prevention.
Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

Participate in less complex initiatives and identify process-improvement opportunities within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments or challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations and develop expertise in Branch Banking functions, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Lead, manage, and develop a diverse team of direct reports, fostering engagement, commitment, and accountability for business outcomes.
Coach employees on customer engagement behaviors to enhance customer experience and support business growth.
Support operational excellence by executing policies and procedures in alignment with regulations, audit requirements, and escalation procedures.
Manage allocation of people and financial resources for the branch.
Assist customers with transactions as needed and model exceptional, relationship-focused customer service.
Complete structured apprenticeship duties, including on-the-job training, coursework, and mentorship.
Meet SAFE registration, Loan Originator, and ongoing regulatory requirements for the position.