Branch Banker

Bank of Clarke•Winchester, VA

About The Position

The Branch Banker Team Member is responsible for delivering quality, best-in-class customer service and using available tools and resources to assist customers with their financial needs. The role processes financial transactions, supports deposit products and services, and helps customers identify relevant banking solutions. The individual must comply with applicable state and federal laws and Bank policies and procedures. The position requires flexibility during standard bank operating hours, and business travel may be necessary to attend training opportunities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Excellent communication skills.
Self-motivated and detail-oriented.
Working knowledge of Microsoft Word and Outlook.
Demonstrates integrity and chooses the right course of action.
Provides outstanding customer service.
Focused on bettering the community and supporting the team.
Exhibits adaptability.

Responsibilities

Process financial transactions with speed, efficiency, and accuracy.
Inform staff of operational changes.
Maintain adequate cash controls.
Create and maintain debit cards.
Open and maintain deposit products and services.
Initiate wire transfers.
Understand the Bank’s products and services.
Interact with customers to determine needs and identify cross-selling and referral opportunities.
Resolve customer questions and problems.
Comply with state and federal laws and Bank policies and procedures.
Perform other duties as assigned.