Branch Assistant

Iberville Parish Library • Plaquemine, LA

2d • Onsite

About The Position

Iberville Parish Library is hiring two part-time Branch Assistants at the Plaquemine Branch, each scheduled for approximately 20 hours per week. One position is generally scheduled Monday through Friday from 8:00 a.m. to 12:00 p.m.; the other is generally scheduled Monday through Friday from 12:00 p.m. to 4:00 p.m. For each position, the schedule changes every other week to include a seven-hour Saturday shift. The job may require evening and weekend work, and may include duties before or after regular hours for special events and programs inside or outside the library. Compensation is $14.82 per hour, DOE. The position reports to the Branch Manager and supervises no employees.

This front-line position serves library patrons with varied needs and performs routine library operations, including circulation transactions, collection maintenance, information services, and technology assistance. The Branch Assistant supports the library’s mission by providing courteous and effective service, communicating with patrons and staff, and participating in learning and development activities. Other job-related duties may be assigned.

Employment is subject to an assessment test, submission of degree transcripts if applicable and copies of diplomas earned, and successful completion of a background check and drug screening. The library is an equal-opportunity employer.

Requirements

• High school diploma or equivalent.
• Knowledge of general library principles, policies, and procedures; library materials and resources; methods of storing and retrieving library materials; and classification methods.
• Effective communication, interpersonal, and public relations skills.
• Proficient keyboarding skills and understanding of Microsoft Office applications.
• Ability to perform basic email tasks and navigate the Internet.
• Advanced knowledge of mobile devices and social media.
• Ability to learn and use a variety of library technologies and learn and perform basic library operations.
• Research skills and ability to use digital and print resources.
• Ability to meet the physical requirements of the position, including occasionally lifting or moving up to 25 pounds.

Nice To Haves

• Associate degree or bachelor’s degree from an accredited institution.
• Prior experience in a public library setting serving the general public.

Responsibilities

• Discharge, sort, and shelve returned materials; empty the book drop; maintain assigned shelves and the orderliness of materials; and process in-transit items for holds and shelving.
• Provide friendly and efficient patron service and perform circulation transactions, including charging and discharging materials, registering patrons, renewing materials, and collecting fines and fees.
• Prepare daily branch financial reports and deposits accurately and efficiently.
• Address patron complaints and concerns using effective practices.
• Help patrons find library materials, provide readers’ advisory, place holds and requests, and assist with basic research questions.
• Support patrons with technology use, internet access, electronic resources, and library eContent collections.
• Participate in learning and training to improve job skills; stay informed about library services, resources, events, policies, and procedures; and develop technology skills needed for the role.
• Work independently and as part of a team; communicate effectively; maintain productive relationships with coworkers; respond promptly and courteously to staff and patrons; and inform supervisors or library management of significant concerns.
• Perform related duties as required or assigned, including possible work before or after regular hours for special events and programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED