Branch Assistant

Iberville Parish Library•Plaquemine, LA

9d•Onsite

About The Position

Iberville Parish Library is hiring two part-time Branch Assistants for its Plaquemine Branch. One position is approximately 8:00 a.m. to 12:00 p.m. Monday through Friday; the other is approximately 12:00 p.m. to 4:00 p.m. Monday through Friday. For each position, every other week the schedule is adjusted to include a seven-hour Saturday shift. The position is non-exempt, 20 hours per week, and pays $14.82 per hour, depending on experience. The role may require night and weekend work and may include duties before or after regular hours for special events and programs inside or outside the library. Work locations are Plaquemine and Rosedale, Louisiana. The Branch Assistant provides front-line service to library patrons and performs routine library tasks, including circulation transactions, collection handling, shelving, information services, and support for patrons using library technology and electronic resources. The position also contributes to staff communication, professional development, and maintaining an orderly and professional work environment. The Branch Assistant reports to the Branch Manager and does not supervise employees.

Requirements

High school diploma or equivalent.
Knowledge of general library principles, policies, and procedures.
Knowledge of library materials and resources.
Knowledge of methods for storing and retrieving library materials and of classification methods.
Effective communication, interpersonal, and public-relations skills.
Proficient keyboarding skills and understanding of Microsoft Office applications.
Ability to perform basic email tasks and navigate the internet.
Advanced knowledge of mobile devices and social media.
Ability to learn and use a variety of library technologies and perform basic library operations.
Research skills and ability to use digital and print resources.
Must meet the stated physical demands, including occasional lifting or moving of up to 25 pounds.
Successful background check and drug screening; assessment test and diploma copies are conditions of employment, with degree transcripts required if applicable.

Nice To Haves

Associate degree or bachelor’s degree from an accredited secondary institution.
Prior experience in a public library setting serving the general public.

Responsibilities

Discharge and sort returned materials, empty the book drop, and efficiently shelve materials.
Read assigned shelves and help maintain the physical appearance and orderliness of materials.
Receive and process in-transit items for holds and shelving.
Provide friendly and efficient service to patrons.
Perform circulation transactions, including charging and discharging materials, registering new patrons, renewing materials, and collecting fines and fees.
Accurately and efficiently complete daily branch financial reports and deposits.
Address patron complaints and concerns using effective practices.
Help patrons find materials, provide readers’ advisory, place holds and requests, and assist with basic research questions.
Support patrons using technology, internet access, electronic resources, and library eContent collections.
Improve job skills through learning and training opportunities; stay informed about library services, resources, events, policies, and procedures.
Develop and enhance computer and technology skills needed for communication and job duties.
Work efficiently both independently and as part of a team to support the library’s mission and services.
Communicate effectively, maintain relationships with co-workers, and respond promptly and courteously to staff and patrons.
Provide information and assistance as requested and inform supervisors or library management of significant concerns.
Perform other related duties as required or assigned, including duties associated with special events and programs.