Branch Assistant Manager
NNR Global Logistics USA Inc.•SeaTac, WA
•$80,000 - $90,000
About The Position
The Branch Assistant Manager coordinates the sales and operational activities of the Branch Office to maintain competitiveness, increase market share, and support a profitable branch. The role supervises and manages branch staff and works with the Branch Manager and Operations Manager on policies, procedures, customer shipments, accounting, and sales. It also supports employee hiring, training, performance management, and resolution of workplace concerns.
Requirements
- Minimum Associate degree.
- Five years of experience in the international freight forwarding industry.
- Two years of experience working with DG freight.
- Proficiency in Microsoft applications, including Excel, Outlook, and PowerPoint.
- Broad understanding of sales techniques.
- Excellent organizational and communication skills, with the ability to motivate local staff.
- Valid driver’s license.
- Ability to work flexible and sometimes long hours.
- Ability to exert up to 50 pounds of force occasionally, frequently, and/or constantly to lift, carry, push, pull, or otherwise move objects.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Directly supervise the Operations Manager and departmental Supervisors of the Branch Office.
- Assist the Branch Manager in creating and implementing policies and procedures to help ensure branch profitability.
- Coordinate rate negotiations with airlines to obtain competitive rates for the Branch Office.
- Advise staff on import, export, and logistics regulations.
- Coordinate with the Customs House Broker to advise staff on import regulations.
- Work with the Operations Manager to verify the validity of export shipment documentation.
- Assist with branch accounting.
- Troubleshoot shipment problems.
- Investigate operational mistakes, advise staff on corrective action, and implement procedures to support future compliance.
- Assist with Branch Office sales efforts.
- Comply with and ensure adherence to NNR Global Logistics USA standards and regulations to encourage safe and efficient business operations.
- Assist with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
