BQT Houseperson

TPG Hotels & Resorts•Boca Raton, FL

14d

About The Position

The Banquet Houseperson sets and maintains function rooms and areas, service corridors, storerooms, and equipment in safe and efficient compliance with policies and procedures, brand standards, and applicable federal, state, and local regulations. The role prepares function spaces and equipment according to group requirements, provides audio-visual support, services rooms during breaks, and returns equipment to clean, orderly storage. It also includes assigned deep cleaning, special projects, and participation in task forces and committees as requested. The position requires physical work, including extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. Work takes place in interior hotel environments with equipment and machines and may involve exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, loud noises, and other hazards. Basic safety precautions and applicable protective equipment are required.

Requirements

High school education or related experience.
Ability to understand and provide friendly guest service.
Ability to understand and comply with proper setup, cleaning, breakdown, and storage techniques and procedures.
Ability to complete assigned tasks on time.
Ability to compile facts and figures, identify and investigate issues, and resolve basic matters in a timely manner.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, calculator, phone, and other office equipment.
Attention to detail, good organizational skills, and efficient time management skills.
Ability to meet physical requirements, including extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds.
Follow basic safety precautions and use applicable protective equipment.

Nice To Haves

Familiarity with audio-visual equipment and hospitality industry practices.

Responsibilities

Set up tables, chairs, platforms, stages, and other equipment according to group requirements.
Check and adjust room temperature and lighting.
Check electrical hookups and tape down exposed cords.
Set up, demonstrate proper use of, take down, and securely store audio-visual equipment.
Pick up and deliver boxes and materials for functions as needed.
Service or freshen function rooms during breaks.
Break down tables, chairs, platforms, stages, and other equipment.
Return unused equipment clean and to the proper storage area.
Keep function and equipment storage areas neat and clean.
Perform deep cleaning of function areas as assigned.
Perform special projects and other assigned responsibilities.
Participate in task forces and committees as requested.