Box Office Clerk I
JCCC•Overland Park, KS
•Hybrid
About The Position
Handle ticket sales, inquiries, and related tasks at the Midwest Trust Center’s (MTC’s) box office, providing exceptional customer service and efficient ticketing services and playing an important part in ensuring a seamless and enjoyable experience for patrons.
Requirements
- High school diploma or GED
- Application, resume, and cover letter
Responsibilities
- Prepare the box office for window sales prior to events.
- Create a warm and welcoming environment for patrons by greeting them professionally as they arrive.
- Assist patrons with selecting and purchasing tickets for performances and events in the hour leading up to events.
- Display excellent customer service in providing information, addressing concerns, and giving directions to the general public at box office windows during events.
- Resolve ticket-related issues and assist patrons with seating preferences, accessibility, and special accommodations.
- Process and complete ticket orders in person at the box office window.
- Enter and correct data in ticketing software.
- Operate the box office will-call system, handling will-call requests and ensuring patrons receive their tickets promptly and efficiently.
- Balance the cash drawer at the end of each event in a timely and accurate manner.
- Remain up to date with event-specific information, as well as campus-wide events and schedules.
- Keep the box office area clean and organized.
Benefits
- Tuition discount for JCCC courses
- More flexibility on scheduling
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
