Box Office Associate

The Children's Museum Houston • Houston, TX

1d • Onsite

About The Position

The mission of the Children’s Museum Houston is to transform communities through innovative, child-centered learning that improves the trajectories of all children in Greater Houston. For more than four decades, Children's Museum Houston has supported student achievement, empowered parents, and ignited a life-long love of learning. We are consistently rated as one of the top children's museums in the nation. Our programming serves more than 900,000 participants annually at the Museum, at the Fort Bend Children's Discovery Center, and at the 270+ outreach locations across Greater Houston. We welcome families with offerings that include 13 exhibits, a performing arts series, a full slate of cultural programming, science activities led by degreed educators, and weekly Free Family Nights. We conduct ourselves with the following core values in mind: Kindness, Respect, Collaboration, Integrity, Autonomy and Critical Thinking. Job Summary Assure smooth day-to-day operations of the Museum Box Office by providing customer service to all visitors, management of daily ticket sales, reconciliation of individual cash drawer, accurate and consistent reporting of financial attendance information, and assisting with functions and events.

Requirements

• High School diploma required
• Previous box office experience a plus.
• Computer skills a plus
• Customer service oriented
• Organized and detail-oriented
• Ability to work independently and supervise others
• Bi-lingual preferred (Spanish)
• Must be able to work weekends and evenings

Nice To Haves

• associate degree preferred
• Previous box office experience
• Computer skills
• Bi-lingual (Spanish)

Responsibilities

• Provide customer service to visitors; answer questions, solve problems.
• Conduct sales of museum admission tickets as well as tickets to special events and performances as required.
• Reconcile individual cash drawers daily and submit to the Admissions Supervisor for final approval.
• Promote the sale of museum memberships and other special programs.
• Assist with cross-training of the other staff members in the box office as needed.
• Help maintain the organization of box office area.
• Request supplies from box office supervisor as needed.
• Input membership information into membership database and assist membership department with mailings and events as needed.

Benefits

• We invest in the health and well-being of our workforce, train, and reward talent, and develop leaders at all levels to bring out the best in each other.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED