Supervisor, Box Office

Texas A&M University System•Corpus Christi, TX

1d•$43,888•Onsite

About The Position

The Box Office Supervisor supports the daily operations of the Performing Arts Center (PAC) and the School of Arts, Media, and Communication (SAMC) by managing ticketing operations, coordinating facility scheduling, and supervising Box Office student workers. This position will require evening and weekend hours to support performances and special events.

Requirements

High school diploma/GED
Five (5) years of related experience
Excellent written and verbal communication skills.
Intermediate proficiency with Microsoft Office applications.
Strong customer service, organizational, and multitasking skills.

Nice To Haves

Associate degree and three (3) years of related experience
Bachelor's degree and one (1) year of related experience.
Experience with ticketing software and point-of-sale systems.
Experience supervising student employees or part-time staff.
Experience working in performing arts, higher education, or event management.

Responsibilities

Provide exceptional customer service through phone, online, and in-person ticket transactions.
Manage ticket sales, including creating, entering, and maintaining events within the ticketing software.
Maintain the PAC website by ensuring event information and ticket links are current and accurate.
Serve as the primary custodian of cash and ticket revenue in accordance with TAMU-CC policies and procedures.
Prepare and submit daily deposit reconciliations with accurate account information.
Hire, train, schedule, and supervise Box Office student workers, including verifying timesheets.
Maintain ticketing software, point-of-sale systems, and other equipment used for financial transactions.
Maintain and update shared calendars for all PAC performance spaces.
Coordinate facility scheduling according to institutional priorities.
Collaborate with academic departments, campus units, student organizations, and external clients to schedule events.
Communicate event requirements to technical, business, marketing, and other support staff, and schedule production meetings as needed.
Provide operational support for PAC, SAMC, and Institutional Advancement (IA) events as needed, including evenings and weekends.
Assist with marketing and promotional activities for events as needed.
Perform other duties as assigned.

Benefits

Medical insurance with university contribution
Dental & Vision insurance
Life Insurance, Accidental D&D, Long Term Disability
Flexible Spending Account and Day Care Spending Account
On-campus wellness opportunities
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year
Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.