Box Office Attendant | Part-Time | Pan American Center

Oak View Group•Las Cruces, NM

2d•Onsite

About The Position

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Pan American Center at New Mexico State University. This role will pay an hourly wage of $15.00.

Requirements

Ability to multitask in a fast ‐ paced environment
Familiarity with Windows-based computers
Possess excellent customer service skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
Must be able to work in an environment with loud noise
Strong verbal communication (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem ‐ solving skills

Nice To Haves

Spanish is a plus

Responsibilities

Know and understand the operations of ticketing systems
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
Know and understand seating charts and configurations of the Pan American Center
Perform transactions for all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
Communicate and satisfy patrons with world-class customer service
Operate phone and address patrons’ requests for information
Reconcile all monies received from ticket sales
Maintain confidentiality
Additional duties may be assigned by Box Office Manager or Asst Box Office Manager