Box Office And Ticket Attendant - Boeing Center at Tech Port

ASM Global•San Antonio, TX

1d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Box Office / Ticket Attendant position with Legends Global/Boeing Center. The Box Office and Ticket Attendant is responsible for assisting with customers’ venue questions, scanning event tickets, help maintain the cleanliness of the venue and assist with any seat accommodations needed throughout the event.

Requirements

High school diploma or general education degree (GED) required
Six months related experience
Excellent math skills and attention to details.
Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.
Effective communication, interpersonal and organizational skills required.
Ability to work in a fast-paced environment.
Must be able to multi-task between job functions.
Must be able to get along with co-workers, customers, vendors and visitors to the facility.
Must be a team player.
Ability to function independently with minimal supervision.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Ability to stand for long periods of time during all weather conditions
Remain flexible and adjust to situations as they occur.

Nice To Haves

Etix ticketing system experience a plus

Responsibilities

Perform exceptional customer service.
Well understanding and operation of ticket scanning devices.
Ticket scanning throughout the duration of the event
Direct and assist patrons with any venue questions
Assists at the Box Office windows when needed during events, demonstrating excellent customer service by handling difficult customer service or ticketing issues
Answer questions efficiently and courteously concerning pricing, seating, and upcoming events
Report to work when scheduled, on time, in proper and clean uniform, including badge
Personal appearance and grooming must conform to Legends Global dress code.
Responsible for reporting any issues to management regarding ticketing issues.
Other duties may be assigned.