Boutique Manager

Richemont•Tampa, FL

4d•$95,000 - $115,000•Onsite

About The Position

The Boutique Manager, reporting to the Retail Regional Director, is responsible for executing and promoting the Montblanc brand. This role involves achieving sales targets, managing and developing sales associates, maximizing sales potential through coaching, creating business plans, and providing exceptional customer service. The manager will also oversee Profit & Loss (P&L) statements, control business expenses, manage operational execution according to policy and procedure, and ensure adherence to Loss Prevention policies.

Requirements

At least 5+ years of retail management experience
Affinity for luxury goods; watches and jewelry experience is a strong plus
Demonstrated leadership abilities
Ability to manage a P&L
Strong clienteling skills
Strong floor management skills
Resourceful; problem solver
Strong communicator
High level of etiquette – business and social
Highly customer oriented, results driven, goal oriented
Ability to work open availability including nights, weekends, and holidays
Ability to lift up to 20lbs
Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
SAP knowledge preferred
CRM systems

Nice To Haves

Watches and jewelry experience

Responsibilities

Achieve sales budget and diversification targets
Recruit, develop, and retain sales associates
Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
Develop and review sales associate performance goals
Create annual business plans
Provide the highest levels of customer service to stimulate sales growth
P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
Manage operational execution (Policy and Procedure)
Ensure Loss Prevention policies and practices are being followed