Boutique Facilitator, Miami Design

CHANEL • Miami, FL

6d • $25 - $28 • Onsite

About The Position

CHANEL is seeking a Boutique Facilitator for its Miami Design District boutique. This multifaceted, generalist support role helps the boutique operate effectively and gives sales associates more time to focus on clients. The facilitator is trained across boutique activities and supports all areas as needed, with an emphasis on high standards of service, operations, and client experience. The position requires an in-store presence to help open and close the boutique, receive inventory, and ship products to support sales and client service.

Requirements

• At least 1 year of related retail experience.
• High school diploma or equivalent minimum.
• Ability to thrive and collaborate in a team environment.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Ability to lift 15 lbs.
• Flexible schedule, including availability for late nights, weekends, and some holidays.
• Ability to work in-store to facilitate boutique opening and closing, inventory receiving, and product shipping.

Nice To Haves

• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.

Responsibilities

• Deliver exceptional customer service according to CHANEL’s service mantra, including welcoming and greeting clients and hosting.
• Act as a brand ambassador by providing ongoing sales and service support.
• Support the Operations team with incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
• Assist and support Fashion Advisors with packaging.
• Support opening and closing registers and handle cash and deposits.
• Answer phone calls and carry out administrative responsibilities to help resolve client issues promptly and professionally.
• Support boutique opening and closing, inventory receiving, and product shipping to facilitate sales and client service.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
• Life insurance, Accidental Death & Dismemberment, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Career and leadership development programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED