Boutique Facilitator, Host, Rodeo

CHANEL • Beverly Hills, CA

6d • $24 - $28 • Onsite

About The Position

The Boutique Facilitator, Host supports the client journey in CHANEL boutiques and is often the first point of interaction. The role warmly greets clients, helps manage boutique traffic, appointments, and wait times, and communicates realistic expectations about the visit. The position also supports other boutique team members and helps across boutique operations as needed, including opening and closing, receiving inventory, and shipping products to support sales and client service. The role requires an in-store presence.

Requirements

• Minimum one year of related experience.
• Minimum high school diploma.
• Ability to lift 15 pounds.
• Ability to work a flexible schedule, including late nights, weekends, and some holidays.
• Ability to work collaboratively in a team environment and independently.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Ability to work with pace and energy while maintaining attention to detail.

Nice To Haves

• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.

Responsibilities

• Warmly greet clients upon arrival and share relevant health and safety information.
• Use tools and processes to manage client wait times and appointments.
• Answer client questions and help facilitate a seamless experience while clients wait and during their time in the boutique.
• Maintain the flow of traffic to support adequate service levels.
• Proactively communicate expected wait times and what clients can expect during their boutique experience.
• Assist other boutique team members and support boutique areas as needed.
• Facilitate boutique opening and closing, receive inventory, and ship products to support sales and client service.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid time off, including vacation, holiday, sick, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community, and CHANEL matches employee donations to select charitable organizations.
• In-house onboarding and leadership development programs, coaching, and online and live learning classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED