Boutique Facilitator, Saks New York

CHANEL • New York, NY

6d • $26 - $32 • Onsite

About The Position

CHANEL is seeking a Boutique Facilitator for its Saks New York location. This multifunctional, generalist support role helps the boutique maximize client-facing time and supports sales associates and boutique operations as needed. The facilitator is trained across boutique activities and provides high standards of client service while supporting sales, inventory, shipments, administrative tasks, and register operations. The role requires an in-store presence to support boutique opening and closing, inventory receiving, and product shipments. Candidates must be able to work a flexible schedule, including late nights, weekends, and some holidays.

Requirements

• At least 1 year of related experience.
• High school diploma or equivalent minimum education.
• Ability to lift 15 pounds.
• Ability to work a flexible schedule, including late nights, weekends, and some holidays.
• Ability to work collaboratively in a team environment.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history and product offerings, and its commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Welcome and greet clients, including hosting, and deliver exceptional service according to CHANEL’s service mantra.
• Provide ongoing sales and service support as a brand ambassador.
• Support incoming and outgoing shipment processes, inventory cycle counts, and daily re-ticketing.
• Assist Fashion Advisors with packaging.
• Support register opening and closing, and assist with cash and deposits.
• Answer phone calls and handle administrative responsibilities to resolve client issues promptly and professionally.
• Support boutique opening and closing, inventory receiving, and product shipments to facilitate sales and client service.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
• Employee Resource Groups and opportunities to participate in CHANEL Community volunteering and donation matching.
• Career development resources, including onboarding, leadership programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED