Boutique Assistant - Miami Design District
About The Position
Van Cleef & Arpels is seeking a Boutique Assistant to support daily boutique operations and deliver an exceptional client experience. Reporting to the Sales Manager, the role supports Sales Associates, assists with Reception, maintains the boutique, and participates in the Van Cleef & Arpels Service Excellence Ceremony. The position includes handling supplies, opening and closing routines, jewelry setup and pulling, backstock maintenance, and POS station and desk replenishment. The Boutique Assistant is expected to follow management and corporate protocols and uphold the Maison’s image and Service Charter. The ideal candidate has a Bachelor’s degree or equivalent and strong organizational, multitasking, computer, communication, and verbal skills. At least two years of experience in a fast-paced luxury environment is preferred. SAP familiarity and fluency in multiple languages are beneficial. The role calls for a proactive, adaptable individual who can thrive in a dynamic retail environment and provide exceptional customer service and support. Employees receive training on the Maison’s history, know-how, and creations, with career development emphasized. Applicants must have valid work authorization for employment in the USA. Salary is negotiated based on skills and prior work experience.
Requirements
- Bachelor’s degree or equivalent.
- Strong organizational skills and ability to multitask and manage multiple projects simultaneously.
- Computer proficiency.
- Excellent communication and verbal abilities.
- Proactive and adaptable approach suited to a dynamic retail environment.
- Valid work authorization for employment in the USA.
Nice To Haves
- At least two years of experience in a fast-paced luxury environment.
- Familiarity with SAP software.
- Fluency in multiple languages.
Responsibilities
- Handle daily replenishment of selling-floor supplies, including shopping bags and wrapping paper.
- Participate in setting up and breaking down the boutique at opening and closing.
- Properly handle morning jewelry setup and evening jewelry pulling, and maintain backstock.
- Accurately backfill POS stations and desks.
- Partner with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Greet clients and assist with Reception duties.
- Respect management and corporate protocols regarding the client experience.
- Maintain a professional demeanor, uphold the Van Cleef & Arpels image, and follow the Service Charter.
- Support Sales Associates, daily boutique maintenance and operations, and the Van Cleef & Arpels Service Excellence Ceremony.
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off.
- Training on the Maison’s history, know-how, and creations.
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What This Job Offers
Job Type
Full-time
