District Manager(South Miami/Miami)

Dunkin'•, FL

About The Position

The District Manager oversees 6–10 Dunkin’ locations across South Florida, including the South Miami/Miami area. This hands-on leadership role is responsible for empowering teams, growing the business, and ensuring guest experiences meet Dunkin’ standards. The District Manager monitors store operations and performance, develops store-level leaders, manages financial results, and supports brand and community initiatives. Travel throughout the assigned district is required.

Requirements

At least 4 years of multi-unit management experience; QSR or retail experience preferred.
Strong leadership, communication, and organizational skills.
Hands-on leadership approach and willingness to lead by example.
Passion for great coffee, people, and service.
Willingness to travel throughout the assigned district.

Nice To Haves

QSR or retail experience.

Responsibilities

Oversee daily operations for 6–10 Dunkin’ locations.
Conduct regular store visits to monitor performance, cleanliness, food safety, and team morale.
Ensure stores meet brand, safety, and quality standards.
Lead and execute new product rollouts, marketing promotions, and seasonal updates.
Recruit, hire, and retain store-level leaders, including General Managers and Assistant Managers.
Provide ongoing coaching, mentoring, and performance evaluations.
Foster a positive culture of teamwork, accountability, and high energy.
Monitor and manage each store’s P&L performance.
Analyze sales, labor, and cost data to identify opportunities and challenges.
Implement action plans to improve profitability, sales growth, and cost control.
Ensure stores meet or exceed weekly, monthly, and quarterly goals.
Handle guest concerns and complaints in partnership with store managers.
Represent the brand in the local community and encourage local store marketing efforts.