Boutique Attendant

Marriott•Sarasota, FL

About The Position

The Boutique Attendant welcomes customers, assists them in locating merchandise, answers product questions, and presents merchandise neatly and attractively. The role includes restocking items, checking expiration dates, disposing of expired merchandise, and keeping the storeroom clean and organized. The attendant completes purchases, handles payments, returns, refunds, and exchanges, verifies customer identification when required, maintains appropriate cash levels, and turns in property monies and receipts while ensuring deposits and cash drops are verified. The attendant follows opening and closing checklists, secures the shop, and monitors customer activity to help prevent theft and merchandise damage. The role also requires reporting accidents, injuries, and unsafe working conditions; following company policies and procedures; maintaining a clean, professional appearance and confidentiality; and protecting company assets. The attendant welcomes and acknowledges guests, anticipates and addresses their service needs, assists people with disabilities, and expresses genuine appreciation. The position requires clear, professional communication, appropriate telephone etiquette, positive working relationships, and compliance with quality assurance standards. Physical activities include reaching, bending, twisting, pulling, stooping, standing, sitting, or walking for extended periods, and moving, lifting, or carrying objects weighing up to 10 pounds. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; and stand, sit, or walk for extended periods.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Welcome customers, offer assistance locating merchandise, and answer questions about merchandise.
Display merchandise neatly and attractively; restock items, check expiration dates, and discard expired items.
Keep the storeroom neat and clean.
Complete customer purchases and process payments, returns, refunds, and exchanges.
Verify customer identification as required.
Maintain appropriate cash levels in the cash drawer; turn in property monies and receipts; and ensure deposits and cash drops are verified.
Follow opening and closing shop checklists.
Secure the shop and monitor customer activity to prevent losses due to merchandise theft or damage.
Report accidents, injuries, and unsafe work conditions to a manager.
Follow company policies and procedures, maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.