Bookstore Associate

Cold Spring Harbor Laboratory•Cold Spring Harbor, NY

About The Position

The Bookstore Associate assists the Bookstore Manager with daily store operations. The role combines in-store retail and customer service with online store management. Duties include processing sales and returns, maintaining and organizing merchandise, assisting with inventory and purchasing research, and maintaining the web store and fulfilling online orders.

Requirements

High school education or equivalent.
At least one year of retail experience, preferably in a bookstore.
Knowledge of a POS cash register system.
Customer service skills.
Organizational skills.
Computer skills, including Microsoft Word and Excel, email, and internet use.
Website maintenance skills.

Responsibilities

Use the POS system to handle sales, exchanges, and returns.
Provide customer service.
Follow opening and closing procedures.
Perform daily reconciliation of receipts.
Handle and unpack book cases weighing approximately 30–50 pounds each.
Maintain stocks of books, clothing, and gifts; fold and arrange clothing.
Keep the store clean and organized, including vacuuming, dusting, and organizing merchandise.
Assist with inventory, including restocking, barcode labeling, pricing, tracking low-stock items, and identifying sold-out merchandise.
Run off-campus errands, including banking and picking up supplies.
Research and recommend new book titles for purchase.
Maintain the web store, including adding and removing merchandise and updating inventory, pricing, descriptions, styles, colors, and sizes.
Improve the overall look and design of the website.
Retrieve, fulfill, and ship online orders as they arrive daily.