Bookseller - Temporary

Barnes & Noble•Manassas, VA

4d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to become proficient in store operations, merchandising, technology, register use, receiving and shelving deliveries, product discovery, café support when needed, and loss prevention procedures. The role involves developing knowledge of books and other store merchandise, maintaining sections and backstock, making recommendations, and supporting sales initiatives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. As skills and expertise develop, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including availability for shifts across early mornings, late evenings, weekends, and most holidays as needed.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Find books and products accurately using personal knowledge, colleagues, and available information tools.
Support the café team when needed.
Understand loss prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support as appropriate.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain sections and backstock and present books and other merchandise attractively.
Make effective book recommendations to customers across store sections.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and respond flexibly to store scheduling needs when able.
Support colleagues and contribute to the wider Cluster, including working in other stores when able and needed.
Comply with company policies and procedures.