Bookseller - Temporary

Barnes & Noble•Kendall, FL

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with suitable books and products, maintaining attractive displays, and helping the store operate efficiently. The role includes unpacking and shelving deliveries, keeping displays tidy, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, and a willingness to learn. The job requires mastering operational skills involving store technology, merchandising, register operation, receiving and shelving merchandise, product discovery tools, café support when needed, and loss prevention and de-escalation procedures. As knowledge and experience grow, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. Booksellers are expected to comply with company policies and procedures. With demonstrated mastery, they may advance to Senior Bookseller.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate approach to colleagues.
  • A cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and acquire knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and products.
  • Maintain attractive store presentation, merchandising, cleanliness, displays, sections, and backstock.
  • Unpack and receive deliveries and shelve merchandise efficiently and accurately.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to assist with store tasks and locate products.
  • Support the café team when needed.
  • Follow loss prevention procedures and use de-escalation techniques; identify theft or problematic behavior and seek support.
  • Develop knowledge of books and other store product categories to make recommendations and assist customers.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical, dental, and vision health benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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