Bookseller - Temporary

Barnes & Noble•Houston, TX

7d•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find suitable books and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering store operations, including use of technology, merchandising, register operation, receiving and shelving products, locating items, assisting the café team when needed, and following loss prevention and de-escalation procedures. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales initiatives and new releases. The role is physically active and may involve working in other stores when needed and able. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop and demonstrate the skills of the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts at a store open early mornings to late evenings every day, including weekends and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate titles and products.
Maintain attractive store presentation by tidying displays and merchandising books and other products.
Unpack and shelve deliveries and maintain sections and backstock effectively.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Develop and apply visual merchandising skills for books, gifting, toys, and other product categories.
Find books and other products accurately using personal or colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Use product knowledge to make recommendations and help customers throughout the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and comply with company policies and procedures.