Bookseller - Temporary

Barnes & Noble•Estero, FL

5d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, and helping maintain an attractive, clean, and efficiently run store. Booksellers unpack and shelve deliveries, maintain displays, and operate registers to provide quick, friendly, professional service. They are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers receive training and are expected to become proficient with store technology and tools, merchandising and visual presentation, register operations, receiving and shelving deliveries, locating products using available resources, and supporting the café when needed. They also learn loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge of the store’s fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and newsstand products. They use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller, with further challenges and opportunities for growth. Employees must comply with company policies and procedures. Benefits vary by scheduled weekly hours and may also vary by location and applicable regulations. Employees scheduled for fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Employees scheduled for 20 to 29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Employees scheduled for 30 or more hours receive those benefits plus comprehensive medical, dental, and vision coverage; healthcare and dependent-care spending accounts; disability benefits; life insurance; and tuition reimbursement. Benefits are subject to current plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts spanning early mornings to late evenings and work on weekends and most holidays.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive teamwork and a willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive, clean, and well-presented store displays and sections, including books, gifting, toys, and other product categories.
Unpack deliveries, receive merchandise, and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products and assist customers.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Build knowledge of books and other store products to maintain sections and backstock and make recommendations to customers.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.