Bookseller - Temporary

Barnes & Noble•Pembroke Pines, FL
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with titles and products, maintaining store presentation, helping the store run efficiently, unpacking and shelving deliveries, tidying displays, and operating registers in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration and support for colleagues, a cheerful customer-service attitude, willingness to learn, and enjoyment of bookselling. Booksellers are trained to use store technology and tools, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products using available information resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. With experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales initiatives and new releases. As they master the role’s skills, Booksellers are expected to advance to Senior Bookseller. They must comply with all company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • Positive, energetic, and reliable approach to assigned work.
  • Supportive and considerate teamwork.
  • Cheerful, helpful customer-service approach.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of bookselling.

Responsibilities

  • Welcome customers, answer questions, and help connect them with suitable books and other products.
  • Maintain an attractive, clean store presentation, including displays, merchandise sections, and backstock.
  • Unpack and receive deliveries and shelve products accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
  • Build knowledge of books and other store product categories to maintain sections and help customers.
  • Make book recommendations and support sales objectives, promotions, memberships, preorders, key products, and new releases.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible schedules)
  • Company-paid holidays (for eligible schedules)
  • 401(k) with company match (for eligible schedules)
  • Transit benefits (for eligible schedules)
  • Comprehensive medical, dental, and vision benefits (for eligible schedules)
  • Healthcare and dependent care spending accounts (for eligible schedules)
  • Disability benefits (for eligible schedules)
  • Life insurance (for eligible schedules)
  • Tuition reimbursement (for eligible schedules)
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