Bookseller - Temporary

Barnes & Noble•Brunswick, ME

13d•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find suitable books and products. The role also supports the bookstore’s day-to-day operations by maintaining attractive displays, unpacking and shelving deliveries, operating registers, and providing professional customer service. Booksellers work as part of a busy team and are expected to show reliable attendance, flexibility, a positive and helpful attitude, consideration for colleagues, cheerful customer service, and willingness to learn. Booksellers are trained to use store technology and tools, maintain book and product displays, operate registers, receive and shelve deliveries, locate products using available information resources, support the café team when needed, and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. This is a temporary position. The hourly rate starts at $15.25 and may depend on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location. Listed benefits include an employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to eligibility and plan terms.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Approach assigned work positively, energetically, and reliably.
Be considerate and supportive of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Become proficient with registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Develop book and product knowledge and the ability to make customer recommendations.
Meet physical demands that include prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, presentation, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other product categories, make recommendations, and help customers with their shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.