Bookseller - Temporary

Barnes & Noble•Camp Hill, PA
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying the store, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and supportive approach to work, cheerful customer service, and willingness to learn. The role involves mastering operational competencies and developing knowledge of books and other product categories to help maintain sections, make recommendations, and support sales objectives. Booksellers may also support the café team and, when able and needed, work at other stores within the wider Cluster. With experience and demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. The position requires compliance with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
  • Positive, energetic, and reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use technology such as registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with books and other products.
  • Maintain attractive store presentation, including displays, merchandising, cleanliness, and product sections.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Operate registers competently and provide quick, friendly, professional service.
  • Use product knowledge and available tools, including BookMaster, to locate books and other products accurately.
  • Support the café team when needed.
  • Understand loss prevention and de-escalation procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children's books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand.
  • Maintain sections and backstock and present books and other products in an interesting and attractive manner.
  • Make effective recommendations to customers and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Support colleagues and, when able and needed, collaborate at other stores in the Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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