Bookseller - Temporary

Barnes & Noble•Medford, OR

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive store displays, helping the store run efficiently, receiving and shelving deliveries, and operating registers. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role involves learning and applying operational skills, including using registers and other technology, merchandising and maintaining store presentation, assisting with deliveries and shelving, locating products, supporting the café team when needed, and following loss prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other product categories, maintain sections and backstock, recommend titles, and support sales objectives. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. The career path may progress to Senior Bookseller as skills and expertise develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Demonstrate aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, including displays, sections, and cleanliness.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques, and seek support for theft or problematic behavior.
Build knowledge of fiction, nonfiction, children’s books, and other store product categories.
Make book recommendations and help customers throughout the store.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain sections and backstock effectively.
Comply with company policies and procedures.