Bookseller - Temporary

Barnes & Noble•Miami, FL

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful and helpful with customers, reliable and punctual, flexible when scheduling needs arise, positive and considerate teammates, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational duties using store technology and tools, maintain merchandising and visual presentation across books and other product categories, operate registers, receive and shelve deliveries, locate products using available information resources, and support the café team when needed. They also follow loss-prevention procedures, identify potential theft or problematic behavior, use de-escalation techniques, and seek support when appropriate. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider cluster when able and needed. As their knowledge develops, Booksellers build familiarity with fiction, nonfiction, children’s books, toys and games, hobbies and collectibles, music and movies, and the newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales initiatives and new releases. The role is a career-path step toward Senior Bookseller, with additional challenges and growth opportunities as skills are mastered. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location. The posting lists employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement for applicable hours categories, subject to plan terms and change.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Approach work positively and reliably, completing assigned tasks with purpose and energy.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and consistently helpful with customers.
Show willingness and aptitude to learn new skills and knowledge.
Use varied technology and store tools comfortably and efficiently.
Develop and apply merchandising, visual merchandising, and register skills.
Perform physical work including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation and cleanliness, including book and non-book displays and sections.
Unpack and receive deliveries and shelve merchandise accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Build knowledge of books and other store categories to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales initiatives such as Monthly Picks, Book of the Year, Membership, and preorders.
Support other stores in the wider cluster when able and needed.
Comply with company policies and procedures.