Bookseller - Temporary

Barnes & Noble•Augusta, ME

12d•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers and helping them find books and other products while maintaining the store’s presentation and supporting its efficient operation. The role includes customer service, register operation, merchandising, unpacking and shelving deliveries, and keeping displays tidy. Booksellers are expected to be cheerful, reliable, flexible, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational tasks using store technology and information tools, develop merchandising skills across books and other product categories, assist with receiving and shelving, and support the café team when needed. They also follow loss prevention procedures and use de-escalation techniques, seeking support for theft or other problematic behavior. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may support other stores in the wider Cluster when able and needed. As their experience grows, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. The role provides a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures. The position is temporary. The stated starting hourly rate is $15.25, with the rate depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled weekly hours and location. Benefits listed include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to eligibility and plan terms.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and complete assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising, visual presentation, register, receiving, shelving, and product-finding skills.
Understand loss prevention procedures and de-escalation techniques.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation and cleanliness, including book sections, displays, gifting, toys, and other product categories.
Operate registers quickly, competently, and reliably while providing professional customer service.
Help receive, unpack, and shelve deliveries accurately and efficiently.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Build product knowledge and use it to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases.
Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.
Comply with company policies and procedures.