Bookseller - Temporary

Barnes & Noble•Waterloo, IA

13d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the efficient operation and attractive presentation of the bookstore by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach to work, kindness toward colleagues, cheerful customer service, and a willingness to learn. Booksellers learn and perform operational tasks including using registers, computers, tablets, programs, and other tools; maintaining book and other product displays; processing deliveries and shelving merchandise; locating products using store knowledge and available information tools; assisting the café team when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. The role offers progression to Senior Bookseller as skills and expertise develop. The position is temporary. Benefits vary according to scheduled hours and location.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Have a positive, willing, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable titles and products.
Maintain attractive store presentation, including displays, book sections, and other product areas.
Unpack and receive deliveries, and shelve merchandise efficiently and accurately.
Operate registers to serve customers quickly and reliably.
Use store technology and information tools, including computers, tablets, programs, and BookMaster.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge across fiction, nonfiction, children's books, toys, games, hobbies, collectibles, music, movies, and Newsstand products.
Make book recommendations and help customers with their shopping.
Support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
Maintain sections and backstock effectively.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week