Bookseller - Temporary

Barnes & Noble•Fairfax, VA

12d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn to use store technology and information tools, develop merchandising skills, operate registers, support receiving and shelving, locate products accurately, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As experience grows, they build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. Employees may work at other stores when able and when needed to support the wider Cluster. The position follows company policies and procedures, and the career path may lead to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
A positive, willing, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues and customers.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, sections, and backstock.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book recommendations and help customers throughout varied store sections.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues.
Comply with company policies and procedures.
Work in other stores when able and when needed to support the wider Cluster.