Bookseller - Temporary

Barnes & Noble•La Jolla, CA

10d

About The Position

A Bookseller is an integral member of the bookselling team and helps make Barnes & Noble bookstores welcoming gathering places for readers and the community. The role involves greeting and assisting customers, connecting them with suitable books and products, maintaining attractive store displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations, including using registers and other technology; merchandising and maintaining product presentation; receiving and shelving deliveries; locating products with tools such as BookMaster; supporting the café when needed; and following loss prevention and de-escalation procedures. The position requires prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in their Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities and new releases. Employees who master the role's skills are expected to advance to Senior Bookseller. The position requires compliance with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, energetic, purposeful, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and use merchandising skills to maintain book presentation, other product displays, and store cleanliness.
Operate a register competently and serve customers quickly and reliably.
Support receiving, unpacking, and accurate shelving of deliveries.
Locate books and products accurately using personal or colleague knowledge and available information tools.
Support the café team willingly and effectively when needed.
Understand and follow loss prevention procedures and de-escalation techniques.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book and product recommendations to customers.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain sections and backstock and share product knowledge with customers and colleagues.
Provide support at other stores in the Cluster when able and needed.
Comply with company policies and procedures.