Bookseller - Temporary

Barnes & Noble • Oceanside, CA

11d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The work requires mastering operational competencies and contributing to the success of the bookstore team. Booksellers may support other stores in their Cluster when able and when needed.

The position involves developing knowledge of books and other product categories, maintaining sections and backstock, making recommendations, and supporting sales initiatives and new releases. With experience and mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
• Positive, energetic, and reliable approach to assigned work.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find books and other products.
• Maintain attractive store presentation, cleanliness, displays, and product sections.
• Operate registers quickly, competently, and reliably.
• Support receiving and unpacking deliveries and shelve products efficiently and accurately.
• Use available information tools and colleagues’ knowledge to locate books and products.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other products attractively.
• Make effective book recommendations to customers.
• Support sales objectives and promote relevant offerings such as Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Assist other stores in the Cluster when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours
• Company-paid holidays for eligible scheduled hours
• 401(k) with company match for eligible scheduled hours
• Comprehensive medical, dental, and vision benefits for eligible scheduled hours
• Healthcare and dependent care spending accounts for eligible scheduled hours
• Disability benefits for eligible scheduled hours
• Life insurance for eligible scheduled hours
• Transit benefits for eligible scheduled hours
• Tuition reimbursement for eligible scheduled hours

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed