Bookseller - Temporary

Barnes & Noble•Coralville, IA

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers also maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers with speed and professionalism. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires developing operational skills in store technology, merchandising, visual presentation, register operation, receiving and shelving deliveries, product discovery, café support when needed, and loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who demonstrate mastery of the role are expected to advance to Senior Bookseller. The position is temporary. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts across the store’s early-morning-to-late-evening operating hours, weekends, and most holidays.
A positive, energetic, hard-working, and reliable approach to assigned tasks.
Consideration for colleagues and willingness to help the team.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, including merchandising, visual displays, cleanliness, and tidy displays.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Find books and other products accurately using personal and colleagues’ knowledge and available tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make effective book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Fill scheduling gaps when able and support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.