Bookseller - Temporary

Barnes & Noble•Brooklyn, NY
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store operations by maintaining attractive, clean displays, unpacking and shelving deliveries, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store technology, merchandising, visual presentation, register operations, delivery receiving and shelving, product lookup, café support, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role is expected to develop toward the next career step of Senior Bookseller as the employee demonstrates mastery of the required skills. Employees must comply with company policies and procedures. The position is temporary. The stated starting hourly rate is $20.00. Benefits vary according to scheduled weekly hours and location; the posting lists employee discounts, EAP, sick pay, paid time off, leave, holidays, retirement benefits, health coverage, insurance, transit benefits, and tuition reimbursement for applicable hour brackets.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs when able; stores are open from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
  • Willingness to support the café team when needed.
  • Ability to comply with company policies and procedures.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive, clean store displays and merchandise book, gifting, toy, and other product sections.
  • Operate registers quickly, competently, and reliably while providing friendly, professional service.
  • Help receive and unpack deliveries and shelve products accurately and efficiently.
  • Use store technology and information tools, including BookMaster, to locate products.
  • Support the café team when needed.
  • Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain sections and backstock and help customers with their shopping.
  • Make book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Maintain reliable attendance, respond flexibly to store scheduling needs when able, and support colleagues.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for applicable scheduled-hour brackets.
  • Company-paid holidays for applicable scheduled-hour brackets.
  • 401(k) with company match for applicable scheduled-hour brackets.
  • Comprehensive medical, dental, and vision benefits for employees scheduled to work 30 or more hours per week.
  • Healthcare and dependent care spending accounts for employees scheduled to work 30 or more hours per week.
  • Disability benefits for employees scheduled to work 30 or more hours per week.
  • Life insurance for employees scheduled to work 30 or more hours per week.
  • Transit benefits for applicable scheduled-hour brackets.
  • Tuition reimbursement for employees scheduled to work 30 or more hours per week.
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