Bookseller - Temporary

Barnes & Noble•Campbell, CA

13d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and products, maintaining attractive store presentation, and helping ensure efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position requires learning and applying operational skills across store technology, merchandising, register operations, receiving, shelving, customer assistance, café support, loss prevention, and de-escalation. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures and may advance to Senior Bookseller as they demonstrate mastery of the role's skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers and help them find suitable books and products.
Maintain attractive store presentation, cleanliness, displays, sections, and backstock through merchandising and shelving.
Operate registers quickly, accurately, and professionally.
Support receiving and unpacking deliveries and shelve merchandise efficiently and accurately.
Use store technology and information tools, including BookMaster, to locate products and assist customers.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of books across fiction, nonfiction, and children's categories and make effective recommendations.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled-hour categories)
Company-paid holidays (for eligible scheduled-hour categories)
Transit benefit (for eligible scheduled-hour categories)
401(k) with company match (for eligible scheduled-hour categories)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Healthcare spending account (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)