Bookseller - Temporary

Barnes & Noble•Grandville, MI

12d

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the efficient operation and attractive presentation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations, merchandising, technology, register use, receiving and shelving, product lookup, café support, loss prevention, and de-escalation. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work in other stores when needed and able. Advancement may lead to the Senior Bookseller role. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Operate registers quickly, competently, and reliably.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use store technology and information tools, including BookMaster, to find books and products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children's books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and newsstand.
Maintain store sections and backstock and help customers with their shopping.
Make effective book recommendations and support sales objectives, products, and new releases.
Support other stores in the Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)