Bookseller - Temporary

Barnes & Noble•Greenville, SC

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. Booksellers also help maintain store presentation and operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide professional customer service. The role requires positive, reliable, flexible, and considerate behavior, a willingness to learn, and enjoyment of bookselling. Booksellers are trained to use store technology; maintain book, gifting, toy, and other product displays; operate registers; receive and shelve deliveries; locate products using available information tools; support the café team when needed; and follow loss prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge across books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. The position may involve supporting other stores in the Cluster when able and needed. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Work positively, purposefully, energetically, and reliably.
  • Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
  • Show aptitude and willingness to learn new skills and acquire knowledge.
  • Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
  • Meet physical demands that include prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain attractive store presentation and cleanliness, including displays and product sections.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology, including registers, computers, tablets, programs, and other tools.
  • Maintain book, gifting, toy, and other product presentations using merchandising and visual merchandising skills.
  • Find books and other products using personal and colleagues’ knowledge, BookMaster, and available information tools.
  • Support the café team when needed.
  • Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain sections and backstock and make book and product recommendations to customers.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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