Bookseller - Temporary

Barnes & Noble•Hamilton, OH

9d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility to help fill scheduling gaps when possible, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in operational competencies, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, supporting the café when needed, and applying loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. The role offers a career path toward Senior Bookseller as skills develop. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, performing assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, including displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Locate books and other products accurately, using personal knowledge, colleagues, and store information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make effective book and product recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.