Bookseller - Temporary
About The Position
A Bookseller is an integral member of the bookselling team, welcoming and assisting customers, connecting readers with appropriate titles and products, maintaining store presentation, and supporting efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, operating registers, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and helpful attitude toward customers and colleagues, and a willingness to learn and enjoy bookselling. Booksellers are trained to use store technology, maintain merchandising and visual presentation across books and other product categories, operate registers, support receiving and shelving, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also work in other stores when able and when needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales initiatives and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Positive, purposeful, energetic, and reliable approach to assigned work.
- Considerate, supportive behavior toward colleagues and a cheerful, helpful approach to customers.
- Aptitude and willingness to learn new skills and acquire knowledge of the store.
- Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
- Willingness to support the café team when needed.
- Willingness to learn and follow loss-prevention procedures and de-escalation techniques.
Responsibilities
- Welcome customers, answer questions, and help customers find appropriate books and products.
- Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs when able.
- Support colleagues and contribute to a positive, helpful team environment.
- Use registers and other store technology to serve customers quickly and reliably.
- Maintain store cleanliness, book presentation, displays, and visual merchandising across product categories.
- Receive and unpack deliveries and shelve products efficiently and accurately.
- Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
- Support the café team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
- Build knowledge of books and other store categories, maintain sections and backstock, and make customer recommendations.
- Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
- Work in other stores when able and needed to support the wider Cluster.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
- Company-paid holidays (for eligible scheduled hours)
- 401(k) with company match (for eligible scheduled hours)
- Transit benefits (for eligible scheduled hours)
- Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
- Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
- Disability benefits (for employees scheduled 30 hours or more)
- Life insurance (for employees scheduled 30 hours or more)
- Tuition reimbursement (for employees scheduled 30 hours or more)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
