Bookseller - PT

Barnes & Noble•Portage, MI

5d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team who welcomes customers, answers questions, and helps readers find suitable books and other products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and operating registers to provide professional, friendly service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration toward colleagues, cheerful customer service, and a willingness to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. Booksellers may also work at other stores when needed and able, supporting the wider Cluster. Training covers operational and merchandising skills, use of store technology, register operation, delivery receiving and shelving, product lookup, café support when needed, and loss prevention and de-escalation procedures. As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. The position requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for a store open early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful, and customer-focused service.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, cleanliness, and product presentation across books, gifting, toys, and other categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products and assist customers.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
Company-paid holidays for eligible scheduled hours.
401(k) with company match for eligible scheduled hours.
Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
Healthcare and dependent care spending accounts for eligible scheduled hours.
Disability benefits for eligible scheduled hours.
Life insurance for eligible scheduled hours.
Transit benefit for eligible scheduled hours.
Tuition reimbursement for eligible scheduled hours.