Bookseller - Temporary

Barnes & Noble•Frederick, MD

12d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations, including using registers and other technology, merchandising and maintaining the store, supporting deliveries and shelving, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open from early mornings to late evenings every day, including weekends and most holidays.
A positive, willing, hardworking, and reliable approach to assigned tasks.
Consideration for colleagues and willingness to help the team.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, displays, and cleanliness through merchandising and tidying.
Operate registers quickly, accurately, and professionally.
Unpack and receive deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present books and other products attractively.
Make book and product recommendations to customers.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, and fill scheduling gaps when able.
Support colleagues and contribute to the wider Cluster, including working at other stores when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible schedules
Company-paid holidays for eligible schedules
401(k) with company match for eligible schedules
Transit benefits for eligible schedules
Medical, dental, and vision coverage for eligible schedules
Healthcare and dependent care spending accounts for eligible schedules
Disability benefits for eligible schedules
Life insurance for eligible schedules
Tuition reimbursement for eligible schedules