Bookseller - PT

Barnes & Noble•Round Rock, TX

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves mastering operational competencies, including using store technology, merchandising and maintaining store sections, processing transactions, receiving and shelving deliveries, locating products, assisting the café team when needed, and applying loss-prevention and de-escalation procedures. As knowledge and experience grow, Booksellers build familiarity with books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. They are expected to comply with company policies and procedures and, as they demonstrate mastery, advance toward the Senior Bookseller career-path step.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach toward colleagues.
Cheerful, helpful, and consistently customer-focused service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work early mornings, late evenings, weekends, and most holidays as store needs require.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation and support efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain book, gifting, toy, and other product sections.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Support receiving, unpacking, and accurate shelving of deliveries.
Locate books and other products using personal and colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, assist customers, and make effective recommendations.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.