Bookseller - Temporary

Barnes & Noble•Los Gatos, CA

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, a cheerful and helpful attitude toward customers, and a willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, process transactions, receive and shelve deliveries, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As their expertise develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. The position complies with company policies and procedures and offers a career path toward Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandise sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, professionally, and reliably.
Use store technology, including registers, computers, tablets, programs, and information tools.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify potential theft or problematic behavior, and seek support as needed.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain sections and backstock effectively and share product knowledge with customers and colleagues.
Work collaboratively, including at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.