Bookseller - Temporary

Barnes & Noble•Baton Rouge, LA

13d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role includes mastering operational skills such as using store technology, merchandising, register operation, receiving and shelving products, locating items with store information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Assist the café team when needed.
Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.